The following information explains how we handle your personal data when you visit our website. To provide the functions and services on our website, it is required that we collect some of your personal data. In the following, we explain what data we collect, the purpose of this collection, and what rights you have in relation to your data.

The entity responsible for the processing of personal data on this website is (cf. Imprint):

Serviceplan
Group SE & Co. KG

Address
Haus der Kommunikation
Brienner Str. 45 a-d
80333 Munich
Germany

Contact
Telephone: +49 89 2050 20
Telefax: +49 89 2050 2111
E-Mail:

You can also send any questions you may have about data privacy to our data protection officer at any time at privacy(at)serviceplan.com.

You can also send any questions you may have about data privacy to our data protection officer at any time at privacy(at)serviceplan.com.

Use for Information Purposes
If you use the website without transmitting any other data to us (e.g. by registration or use of the contact form), we will collect the technically required data, which are transmitted automatically to our servers (e.g. IP address, date and time of the request, browser type and operating system). This is a technical requirement to allow us showing you our website. If personal data are affected in this context, Art. 6(1)(f) GDPR is the legal basis for the collection.

Use of Cookies
We use cookies to facilitate and improve the use of our website. Cookies are text information stored via the web browser on a computer when visiting a website. The purpose is to recognize a visit, e.g. in case of a permanent login to a website or for the shopping cart function of an online shop.

Most web browsers accept cookies automatically. You may delete stored cookies at any time in the settings in your web browser. You may also adjust the settings of your web browser to bar the storing of cookies. Then, however, not all the functions of our website might be available.

Contact Form
On our website, you may use a contact form to enter personal data. If you use the contact form, we collect and store the data you enter in the input screen (e.g. first name, last name, email address ...). No information will be forwarded to any third parties.

If consent is given, the legal basis for processing is Art. 6(1)(a) GDPR. If your request has the purpose of preparing the signing of a contract, Art. 6(1)(b) GDPR is an additional legal basis. We only use the data to process and answer your request.

Application Option
You may file an application on our website. If you apply, we collect and store the data you enter in the input screen. It is not forwarded. The use of the application function is possible with your consent only. The legal basis for processing is Art. 6(1)(a) GDPR. The exclusive purpose of the collection of the application data is to process your application.

Newsletter
On our website, you can subscribe to a newsletter. If you subscribe to the newsletter, we collect and store the data you enter in the input screen (e.g. first name, last name, email address). This data is not forwarded to any third parties. The subscription to the newsletter is possible with your consent only. The legal basis for the processing is Art. 6(1)(a) GDPR. We only use the data to send newsletters.

Storage Period
We process and store your data only for as long as it is required for processing, or for complying with legal requirements. Once processing is finished, your data will be blocked or deleted. If there are any additional legal requirements to store the data, we block or delete your data upon the lapse of the statutory storage periods.

Your Rights
You have the following legal rights related to your personal data:

1. Right to be informed As the data subject (affected person), you have the right to request a confirmation of whether we process personal data related to you. If this is the case, you have the right to be informed of such personal data as well as to further information, e.g. the purpose of processing, the recipient and the scheduled storage period or the criteria for the determination of such period, respectively.

2. Right to rectification and completion
As the data subject, you have the right to request the immediate rectification of incorrect data. Taking into consideration the purpose of processing, you have the right to request the completion of incomplete data.

3. Right to erasure (“right to be forgotten”)
As the data subject, you have the right to erasure if processing is not necessary. This applies e.g. if your data are no longer required for the original purposes, if you withdrew your statement of consent relating to data privacy, or if the data have been processed unlawfully.

4. Right to restriction of processing
As the data subject, you also have the right to restriction of processing if e.g. you think that your personal data is incorrect.

5. Right to data portability
As the data subject, you have the right to receive your personal data in a structured, customary and machine-readable format.

6. Right to object
As the data subject, you have the right to raise objections against the processing of certain of your personal data at any time for reasons resulting from your particular situation.
In direct marketing, you as the data subject have the right to raise objections against the processing of your personal data for the purpose of such marketing at any time; this also applies to the profiling associated with such direct marketing.

7. Right to withdraw your consent relating to data privacy
You may withdraw consent to the processing of your personal data with effect in the future at any time. The legality of processing done until such withdrawal, however, is not affected by the foregoing.

Moreover, you may lodge a complaint with a data protection supervisory authority if you feel that the data processing does not comply with data protection regulations.

Google Analytics
We use Google Analytics to analyse and improve the use of our website.

Google Analytics is a web analysis service of Google Inc. (“Google”). Google Analytics uses what is known as “cookies”, i.e. text files that are stored on your computer to allow an analysis of your use of the website. As a rule, the information on your use of the website generated by the cookie is transmitted to and stored on a Google server in the USA. In the event of activation of the IP-anonymization on this website, however, your IP address will be truncated previously in member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is transferred to a server of Google in the USA and is truncated there. On the instruction of the operator of this website, Google will use this information to evaluate your use of the website in order to prepare reports on the website activities and to provide other services for the website operator relating to website use and internet use.

The IP address transmitted by your browser in the context of Google Analytics will not be combined with other Google data.

You can prevent the storing of the cookies by using an appropriate setting in your browser software; please note, however, that in this case you might not be able to use the full range of all functions of this website. Moreover, you can prevent the collection of the data (incl. your IP address) generated by cookies and relating to your use of the website for Google, as well as the processing of such data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en

We use Google Analytics with the extension “anonymizeIp()”. This is to truncate the IP addresses (so-called IP-masking). Thus, a connection to specific persons can be ruled out.

Google takes part in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. Accordingly, there is a reasonable data privacy level also in the exceptional cases in which Google transfers personal data to the USA.

The legal basis for the processing of data using Google Analytics is Art. 6(1) sentence 1(f) GDPR.

Information on the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001

More information on the terms of use: www.google.com/analytics/terms/

More information on data privacy: https://support.google.com/analytics/answer/6004245?hl=en

Serviceplan Group SE & Co. KG
Brienner Straße 45 a-d
80333 München
Deutschland

Tel.: +49 89 2050 20
Fax: +49 89 2050 2111
info(at)serviceplan.com

Legal Structure
SE & Co. KG

Other information:
Personally liable shareholder:
Serviceplan Group Management SE
Sitz: München
Amtsgericht München: HRB 247505

Registered office of the company:
Brienner Straße 45 a-d, 80333 München
Amtsgericht München: HRA 45163
USt-ID Nummer: DE130259820

Chairman of the Supervisory Board
Dr. Peter Haller
Members of the Supervisory Board
Anke Schäferkordt
Sybille Stempel

Chairman of the Executive Board
Florian Haller
Executive Board Members:
Ronald Focken
Markus Noder
Dr. Fabian Prüschenk
Alexander Schill

Responsible for the content according to § 55 Abs.2 RStV:
Florian Haller
Brienner Straße 45 a-d
80333 München

Arbitration of disputes:
The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. We are not willing or obliged to participate in dispute resolution proceedings before a consumer redress board.

Liability notice:
Despite careful content control, we assume no liability for the content of external links. The operators of the linked pages are solely responsible for their content.